Maintaining The Row Leather, Suede and Raffia Bags the Right Way
The first thing you register about one of these bags is everything it leaves out. There is no logo plaque in the way, no coated canvas to wipe down, no bulky hardware soaking up the bumps. What you get in exchange is exposed surface: calfskin showing its grain, lambskin linings, suede that marks at the smallest provocation, and a summer raffia weave with no seal on it. With The Row bags the care burden falls almost entirely on the material rather than on any finish laid over it. Simple to look after, unforgiving when you get it wrong.
Material is the organising principle here, since the decisions genuinely break down that way. A grained calfskin tote and a suede top handle from the same season need opposite treatment, and a sisal bag asks for something else entirely.
Before anything else: a caveat about care instructions
Nothing resembling a public care protocol has been issued, since The Row issues none. There is neither a manual nor a published cleaning chart, and no brand-approved products are sold with them. What follows is accordingly material-appropriate general guidance, taken from the behaviour of calfskin, lambskin, suede, canvas and raffia rather than from any instructions the label has issued. Cautious, conservative and inclined to do less is how a good leather specialist works, and so should you. No definitive brand-issued cleaning routine exists for these bags, so anyone presenting one is filling a gap rather than quoting a source. If the bag matters, consult a professional before putting anything on it.
Why habits outrank products
Most of what ruins a good bag is routine handling, and the fixes are behavioural. Overfilling is the fastest way to distort a soft silhouette, the row fashion structured shoulder bags and it is the error owners make most often with the Margaux and the Park Tote. The belted side gussets on the Soft Margaux adjust the shape, and are not a licence to force more in. Leather is dried and faded by sun, with radiators and car dashboards accelerating both. Rain does more harm than people assume on unfinished surfaces, and neither suede nor raffia has much defence against it. Keeping a bag away from sun, heat and water covers more ground than any product on a shelf.
- Empty the bag before storing it, receipts and anything else that might transfer colour included.
- Do not hang a soft bag by its handles for long stretches, because the handle drop will stretch.
- A pouch keeps pens, keys and cosmetics off the lining.
- Pale calfskin and untreated suede want clean hands.
Smooth, grained, saddle and polished calfskin

Calfskin is the backbone of the line and it forgives more than anything else here. Scuffs and shine both show on smooth calfskin, matte grained calfskin conceals them well, and polished saddle leather falls between the two. Routine care means buffing with a soft dry cloth after use, working with the grain and paying attention to the corners and base where dirt collects. Neutral conditioner is fine sparingly and infrequently, and both words matter, provided you test it on a hidden panel first. Too much conditioner darkens hide unevenly, leaves a tacky surface and softens structure you want to keep. Because pale calfskin picks up dye from dark denim, keep light bags away from indigo and never scrub a transferred mark, since scrubbing spreads it.
Nappa and lambskin: linings more than exteriors
Because both are more often lining than exterior, protecting them works differently. Lambskin lines the Margaux Shoulder; the Bourse Clutch has a calfskin exterior and a nappa lining — so the softest material in the bag is the one your keys sit against. Both mark easily, both are exceptionally soft, and neither rewards any attempt to work on it. A soft dry cloth, applied lightly and rarely, is the whole treatment. Because the hides are supple as they are, conditioner should be avoided altogether, since over-treatment leaves a greasy sheen that will not come out. The real protection is a pouch inside the bag rather than a product applied to it.
Suede, the most demanding material in the line
A consistent premium attaches to suede at this label and comes with a matching increase in care. Look at observed 2026 market prices and the gap is obvious: India 10.00 is $3,850 in leather and $5,370 in suede, while Agnes 15 goes $5,000 in leather against $5,800 in suede. The premium buys a nap that flattens, absorbs and stains more readily than any finished hide. The point most owners miss is simple: suede care is mechanical rather than chemical. A dedicated suede brush, used gently in one direction, lifts the nap and clears surface dust, and which alone handles most routine wear. Anything wetter goes to a professional.
- Brush lightly after each wear, following the nap rather than scrubbing across it.
- Allow a wet bag to dry naturally at room temperature, away from radiators and hairdryers, then brush it once it has dried completely.
- Lift dry marks with a suede eraser using minimal pressure.
- Leave anything oily, coloured or set alone — it belongs with a leather specialist.
Never put leather cream, conditioner, wet wipes, soap or a water-based cleaner on suede — a short list, and an absolute one. What you get is a matted nap, or a ring that shows in every light. Regular brushing achieves more across a year than any treatment, which makes prevention rather than repair the realistic standard.
The unserviceable materials: raffia, sisal, canvas, nylon, silk and satin
Know before you buy: these are the least serviceable materials the brand works with. The sisal family and the woven raffia and linen totes are not tanned surfaces, so there is nothing to condition, and no way to refinish a stained panel. Canvas and nylon are hard-wearing, but solvents and hard scrubbing damage them, which warps the weave and leaves behind a clean patch that looks like damage. On silk and satin, water and skin oils leave permanent marks, the small evening bags and knotted crossbody shapes included. A barely damp cloth, a spot-clean and a quick blot — that is the only home treatment worth trying on any of them. Prevention does all the work here, so keep them dry and well away from sunscreen.
| Surface | Routine care | What to never do |
|---|---|---|
| Smooth and grained calfskin | Soft dry cloth; neutral conditioner sparingly and rarely | Over-frequent conditioning; soaking a stain through |
| Lambskin and nappa | A dry, soft cloth, and only light pressure | Cream or conditioner in any form |
| Suede | Suede brush plus eraser; stains go to a professional | Cream and soap, wet wipes, any water-based cleaner |
| Raffia and sisal, canvas and nylon | A spot-clean with prompt blotting, then air drying | Soaking, solvents and hard scrubbing |
| Silk or satin | Keep dry, and leave cleaning to a professional | Home cleaning of any kind |
Hardware, linings and the parts people forget
The hardware is palladium-plated with a matte or brushed finish, and that finish is the thing to protect. Polish is designed to add shine, so it burnishes a deliberately soft surface into something that no longer matches the bag. Wipe buckles and feet with a dry cloth, and dry them whenever they get wet, keeping moisture out of the join. Engraved buckles and base feet on the Margaux trap dust in their recesses, which a soft brush lifts far better than a cloth. The cotton herringbone linings in the Soft Margaux 10 and 12 should be vacuumed out, never washed. Because catching a loose thread early costs a small repair instead of a large one, check the stitching at the handle roots occasionally.
Between wears: storage that works
Quiet deterioration is a storage problem, and the fix is cheap. The dust bag it came with is the right home, with just enough stuffing to hold the shape and not stretch the sides. Acid-free tissue and soft cotton scarves both work, but not newspaper, because the ink transfers. Because shape survives emptiness but not weight, store bags upright on a shelf rather than stacked under others. Keep the space dark, dry and ventilated, and avoid sealed plastic boxes that trap humidity against leather. Rotating what you carry counts for more than owners expect, because a resting bag recovers its form.
When to hand it to a professional
Crossing the maintenance-to-restoration line at home is how good row handbags are ruined, and that line is clear enough. Send colour loss, ink, oil, water rings on suede and stretched handles to a leather specialist. So does structural work, including loose stitching at a stress point or a lining torn away from its seam. Because coated-canvas technique does not carry across, ask whether the specialist has handled unlogoed luxury calfskin. Expect discreet testing, and honesty about any mark that cannot be lifted cleanly, because on untreated hide, some marks simply cannot be. One competent job costs less than the resale discount that follows a botched attempt at home.